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The default value for the Sync Slider is 12 months.
In Cached Exchange Mode, Outlook 2007 & 2010 downloads a local copy of the Global Address List (GAL), but only updates it every 24 hours.
Note: starting with Outlook v.14.3.5, server-side rules are supported for Exchange Server 2010 SP1 and higher.
We have contacted Microsoft about this and This will also prevent direct GAL lookups.
Users with the Click to Run installations (most people) will see the fix soon, if not already.
A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book.
A status window will open to indicate that the download is in progress and will close automatically when the download is complete.
(This could take several minutes) Step 2: Uncheck the box next to Download changes since last Send/Receive.